5 Signs Your Website Needs Urgent Fixing

Many business owners assume the website is "fine" as long as it opens. The truth is websites break silently — they lose customers without anyone complaining. Here are the five most important signs: 1. The site is slow on mobile More than 70% of your visitors browse on a phone. If your site takes more than 3 seconds to load, half of them left before seeing anything. Test it yourself on mobile data (not Wi-Fi) and be honest. 2. The design doesn't adapt to phone screens Tiny text that needs pinch-zooming, buttons squeezed together, tables spilling off the screen — they all tell the customer: "this place doesn't care." And Google actively ranks non-responsive sites lower. 3. Contact forms don't arrive A simple test: send a message through your own contact form right now. Did you receive it? A surprising share of websites have had broken forms for months while their owners think "nobody ever reaches out." 4. The security certificate is expired or missing If the browser shows a "Not secure" warning, it's over — nobody will enter their details. An SSL certificate is a basic necessity, not a luxury, and it's free these days. 5. You don't show up on Google at all Search for your business name on Google. If your site isn't in the first results, the problem is usually technical and fixable: missing indexing files, duplicate page titles, or a structure that blocks Google from reading your site. What should you do? Most of these problems are faster and cheaper to fix than you expect — often a matter of days. At Phillote we start every fix request with a free checkup of your site and send you a report of what we found before you pay anything.